Checkout Flow

Category: E-commerce

Also searched as: Checkout

Definition (plain English)

The sequence of cart, shipping, tax, payment, confirmation, and post-purchase steps a customer completes to place an order.

Why it matters commercially

Checkout friction can hide real demand, increase abandonment, and expose weak payment, delivery, tax, or customer-service setup.

Example

A retailer moved delivery fees and import restrictions earlier in checkout after customers abandoned orders at the payment step.

Common mistake

Optimizing button color while ignoring freight surprise, payment failures, stock messages, address rules, and tax display.

Use this in CommerceKit