LTV:CAC Ratio

Category: E-commerce

Also searched as: LTV CAC

Definition (plain English)

A comparison of estimated customer lifetime value with the cost to acquire that customer.

Why it matters commercially

It helps decide whether marketing spend, sampling, discounts, and channel investment are sustainable after real product and fulfillment costs.

Example

A subscription importer required a 3:1 LTV:CAC ratio before expanding paid acquisition for a new product line.

Common mistake

Calculating the ratio from revenue LTV and ad-only CAC, which hides margin, returns, discounts, and servicing cost.

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