Retrieval Request
Category: Payments
Also searched as: Card retrieval request
Definition (plain English)
A card-network or issuer request for transaction documentation before or during a payment dispute.
Why it matters commercially
A retrieval request is an early warning that evidence may be needed to prevent or fight a chargeback.
Example
Finance responded with invoice, delivery proof, customer approval, and terms within the deadline to avoid the dispute escalating.
Common mistake
Ignoring retrieval notices because funds have not yet been reversed, then missing the evidence window.
Use this in CommerceKit
Payment Terms Cost / Risk Calculator
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